Casa Mere Manchester Airport, Knutsford, Sure Collection by Best Western

The staff were incredible, the ladies in the evening when we arrived helped me with my bags as I had a rather worn out little baby. They also came with wee toys to entertain him at the table while we waited for food, which came very quickly & the battered fish was delicious. George in the morning for breakfast was lovely, his baby girl is a similar age, so was sweet to have someone so understanding and helpful. The breakfast was absolutely delicious (the previous night I'd stayed in a fancy hotel on our road trip, not impressed) Casa Mere beat their breakfast 100x over, just so so yummy! The mushrooms were on point & they poached an egg for my wee boy... & he demolished it all, so I'm taking that as a good review from him too! Room & bed were fab & very comfy, as was the sofa bed thing, super soft. I was able to move that towards the bed so that i could safely co-sleep with my toddler too, very handy! Would definitely recommend!!!

The breakfast was poor quality! But I was very impressed with the help and attentiveness of your staff member Angela the customer service provided by Angela was second to none and there was nothing more Angela could have done during our stay she was beyond exceptional for this reason! I also must comment that the one night we stayed Angela was also continuously working cleaning and carrying out her duties, but also checking that our stay was comfortable and enjoyable which it was especially because of Angela! I would definitely recommend this hotel and definitely stay here again, especially aslong as Angela is an employee at your hotel, I would like you to pass on our heartfelt thanks from us all and would hope she receives some recognition for her amazing customer service!!!! Thanks Angela you were the best and we all enjoyed our stay because of you! Caryn x

It'd was such a straightforward stay with my 3 girls. No hassle, great service and food. Would 100% stay again. Latter mentioned issues didn't get in the way at all, just some things that would have made it better :)

really good br.eakfast and a large room

We, a group of 4 couples, were very dubious having read recent reviews on the hotel but upon arrival 4 hours before check in as going to a festival close by the staff were fab letting us check in early, although we couldn't access our rooms so early. We had a drink in the pub while waiting for our transport which was a lovely quaint little pub. We returned at 10pm, still quite worried about what we would find.... what we got was a big room, clean, comfy bed, lovely bathroom with a big walk in shower in our room on the ground floor, our other friends on the first floor all had baths with showers over. Nothing like we were expecting from the awful reviews! The next morning we all purchased breakfast in the restaurant at the pub. It was £10.50pp and had everything you could want... toast, a huge variety of cereal, fruit juices, tea, coffee and pastries all help yourself then they took an order for cooked breakfast, again a lovely selection of full cooked, hot porridge,fresh omelettes, which were huge... and more. We were very impressed and it was red hot and really tasty. All in all, it was a lovely stay, the staff were really friendly, the room was much more than adequate for the price and the breakfast was well worth the money! We would all stay again if we were visiting the area.